Terry Zats, CTC
Agency owner and President
Terry is a Certified Travel Counselor with over 25 years of
travel industry experience. He earned his B.A.
from the University of Minnesota. Terry holds his
Certified International Fare Construction Specialist
designation and is a Certified Travel Counselor,
CTC. Terry took over ownership of the family business in
1992. He is an active volunteer member
and certified senior ski patroller in the National Ski
Patrol (NSP). His travels have taken him all over
the world. He has traveled throughout Asia,
Africa, the Middle East, Europe, North America, South
America, and Australia.
Sheila Burns Zats
Director of Sales and Marketing
Sheila Zats brings extensive international travel experience in
sales, marketing, promotion and product development to
Village Travel. Her career has included working in
Chicago for Abercrombie & Kent, the Drake Hotel and
Thomson Vacations (now Apple Vacations). In
the Twin Cities, Sheila has worked in sales and product
development for MLT Inc. and Northwest World Vacations.
Her experience includes working with Northwest Airlines,
KLM Royal Dutch Airlines, international tourism boards,
visitor and convention bureaus, hotel chains, car rental
companies and tour operators. In addition, she
supervised the National Car Rental account and joint
promotions with Disneyworld and Disneyland for a
marketing promotions firm. Sheila earned a
Bachelor of Arts degree from College of St. Benedict.
She has lived in Madrid, Spain and Mexico City where she
became fluent in Spanish. In addition, she spent a
year traveling with Up with People, working in community
service and entertainment promotion for the non-profit
Leisure and Study Abroad Agent
Shanna holds a B.A. from the University of St. Thomas.
Shanna has more than 8 years of industry
experience. Shanna has studied abroad in France and she
now manages most of our student study abroad programs.
She also has extensive experience planning vacations to
many destinations around the world. Shanna is a cruise
specialists with Princess & Royal Caribbean. She
has personally traveled to Puerto Vallarta, Cancun,
Martinique, Montreal, Toronto, France, England, Ireland,
Greece, Spain, and Italy.
Corporate Sales Agent
Lynne holds an A. A. degree from Bethany Lutheran
College in Mankato. After Bethany, she attended
McConnell Travel School in Minneapolis. Lynne has more
than 30 years of travel industry experience. She
specializes in corporate travel and meetings and has
done travel for all types of corporations and
organizations. As a corporate consultant she strives to
save customers time and money with personalized service.
She likes to get to know each traveler and their special
needs. She has training on the Concur system, along with
many hotel and destination programs. Lynne has
personally traveled throughout most of the United
States, destinations in Canada, Mexico and many of the
Corporate Sales Agent
Juli is a Certified Travel Counselor, CTC with over 35 years in
the travel industry. Juli has worked as a
corporate and group agent, managing both domestic and
international travel. Her personal travel has taken
her throughout the U.S, Vancouver and Whistler Canada,
Caribbean, Bahamas, Mexico, Bermuda, Hawaii, Fiji,
Spain, Portugal, London, Germany, Switzerland and
Caribbean and Bahama cruises.
Susan has 21 years of experience in travel accounting. She
utilizes Trams back office, Crystal reporting, ARC,
IATAN, Concur, and quick books.